Other Payment Options

U.S. Mail/Lockbox

Payments by hardcopy check and money order are accepted.

Follow these simple steps:

• Make your check or money order payable to your homeowner association’s full name as it is written on the coupon (not Creative Management Company).
• Write your account number on the memo line of the check.
• Mail your envelope to:

• Mail your check and payment coupon to our processing center 15 business days before the due date to avoid a late fee.

Important to know:

• The processing of your payment will be delayed and late fees may occur if you mail a payment without the required payment coupon.
• To request a payment booklet, submit a request using the portal at home.cmctx.com

Online Bill Pay Through Your Financial Institution

To set up your association as a payee with your own personal bill pay service offered by your financial institution, complete your bill pay setup exactly as follows:

Payee:                      The Name of Your Association (not Creative Management)

Address Line 1:       c/o Creative Management Company

Address Line 2:       P.O. Box 105007

City, State, Zip:        Atlanta, GA 30348-5007

Account Number:   Your 9-digit account number

Important to know:

• Payment is due on the 1st day of each month. To avoid a late fee, please allow 15 business days for the check to reach our processing center by the 1st day of each month.
• Online services vary by financial institution. If your financial institution does not offer Electronic Bill Payment, it may have the capability to mail a payment on your behalf.

Although the banking institution withdraws the money from your account when the check is mailed, that does not mean your payment has been received. Payments will be credited to your account upon receipt, not when the check is dated, postmarked or withdrawn from your account.