Maintenance

Your association’s maintenance needs are streamlined through Creative Management Company’s computerized tracking software. Every work order is tracked from the initial request for service through its successful completion.

Owners can submit service requests by phone, e-mail, fax or online through our website. The status of open work orders can be tracked through the homeowner portal.

We maintain a complete history of service requests, including detailed information important to each request:

• Who requested the service
• To whom the work was assigned
• Date work was assigned
• Completion date
• Pertinent notations about the service and its completion

Association Board of Directors receive a monthly report detailing all service requests and the current status. This information can also be viewed through the Board member portal on our website.

Creative Management Company schedules preventative maintenance tasks whereby service requests are generated and assigned automatically.

As a benefit to our clients, we have a vendor approval process ensuring that all vendors maintain adequate insurance coverage. Creative Management Company has longstanding relationships with thousands of proven service providers in the Greater Houston Area who provide high-quality service at competitive prices.