Pay Dues

To Access the homeowner portal and make a payment click the button below.

We encourage homeowners to use the ACH payment option to make recurring payments at no charge. Payment processor charges a $1.99 fee for echeck payments and 3.5% fee for credit card payments.

Alternative options to pay:

Payment by Check or Money Order

We also accept payments via check or money order. Please follow the instructions below to ensure your payment is processed accurately and on time.

How to Submit Your Payment

Make your check or money order payable to your association’s full legal name as it appears on your payment coupon. Do not make it payable to Creative Management Company.
Write your account number on the memo line of your check or money order.
Include your payment coupon in the envelope — payments received without a coupon may experience processing delays and could result in late fees.
Mail your payment to:

Your Association Name
c/o Creative Management Company
P.O. Box 105007
Atlanta, GA 30348-5007

Important Reminders

To avoid late charges, please allow at least 15 business days for your payment to be received and processed before your due date. If you need a payment coupon booklet, you may request one at any time through the homeowner portal at home.cmctx.com.

ONLINE PAYMENT BY ELECTRONIC CHECK OR CREDIT CARD

Click the “Pay Dues Online” link above to make online payments using eCheck, MasterCard™, Visa™, American Express™, or Discover™.

Enter the name of your association (not Creative Management Company).
Select your payment option.

Additional charges:

eCheck payments do not incur an additional charge.
Credit card payments, on the other hand, charge a convenience fee of 2.95% of your total payment. This is a bank charge, not one from Creative Management Company or your association.

Please remember that this is your account. Creative Management Company does not have access to your SmartStreet account information.

A few reminders:

After receiving the notice of the change, you must log in and update your payment. It will NOT update automatically.
Failure to renew or make timely updates may result in late fees and cancellation of your online payment.
You may avoid fees or the need to make changes by enrolling your account in our ACH program instead (explained below).

MONTHLY AUTOMATIC DRAFT (ACH)

Automatic bank drafts are faster and more convenient as they authorize your association to deduct monthly payments directly from your checking account.

To enroll your account, complete the online process through our portal at home.cmctx.com

A few reminders:

If you enroll before the 30th of the month, your first bank draft will start the following month.
Drafts are automatically generated on the 5th day of each month, or on the following Monday if the 5th falls on a weekend.
To stop ACH payments, you must unenroll your account through the portal at home.cmctx.com.
If the monthly dues change, you will receive a notice before your account is automatically charged the new amount.